At RI Restoration, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your Personally Identifiable Information (PII) when you interact with our services.

Information We Collect

We may collect the following types of information:

  1. Personal Information: Name, email address, phone number, mailing address, and other contact details.
  2. Service Information: Details about the services you request or use, including scheduling and payment information.
  3. Usage Information: Data on how you interact with our website, emails, and SMS notifications.

How We Use Your Information

We use the information we collect for the following purposes:

  1. To provide, maintain, and improve our services.
  2. To communicate with you regarding appointments, services, and promotions.
  3. To respond to your inquiries and provide customer support.
  4. To send you service-related messages, including confirmations, invoices, technical notices, updates, and security alerts.

Information Sharing and Disclosure

We do not share, sell, or convey your Personally Identifiable Information (PII) to third parties for marketing purposes.

We may only share your information with third parties only in the following circumstances:

  1. Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
  2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Security of Your Information

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Your Choices

You have the following rights regarding your information:

  1. Access and Update: You can access and update your personal information by contacting us directly.
  2. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or SMS messages. You can also contact us to opt-out.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have inadvertently received personally identifiable information from a person under the age of 18, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any modifications to the Privacy Policy constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

RI Restoration
PO Box 40754
Providence, RI 02940
401-414-1111